Challenge

The context and the challenge of the DesIA project

The impact of phenomena such as ethnic and racial discrimination, exclusion of women and disabled from the workforce, as well as dramatic phenomena of gender violence cause billions of losses in the GDP of the European society. Causes are deep-rooted, multidimensional and systemic. In addition, the pandemic has exacerbated inequalities. In parallel, studies on education, healthcare, and migration underline that promoting an inclusive attitude is needed and can favour the growth of inclusive contexts.

However, the inclusive attitude concept received less attention from a design research perspective. Traditional Design for inclusion approaches – such as Design for All (DfA), Inclusive Design (ID), and Universal Design (UD) – do not directly address this demand.

In the meanwhile, the idea of a Design for Inclusive Attitude (DxIA) approach has been introduced as a Design Research response to spread inclusive attitudes through design in society, organizations and communities. However, the DxIA approach lacks practical in-field experimentations, as well as design principles and tools.

The costs of exclusion

Exclusion and discrimination phenomena
have an economic impact on European society!

 

Objectives

The objectives of the DesIA project

The DesIA project aims to co-create the first DxIA Toolbox for designing services, strategies, and policies that can spread an inclusive attitude among society, organizations, and communities through designers, diversity managers, professionals, the Third or Social-Economy (TSE) sector, and by involving people in risk of exclusion.
Specific objectives are (i) assessing the framework at the base of the DxIA conceptual design approach; (ii) co-designing the DxIA Toolbox by involving people at risk of exclusion, TSE entities, diversity managers, citizens, and designers; (iii) validating the DxIA Toolbox through co-design in-field simulations, and experts’ evaluations.

Approach

The research approach of the DesIA project

The DesIA project adopts the Research Through Co-design (RTC) as the main approach to be developed in three macro-phases.
The first phase focuses on collecting DxIA cases and examples and developing user research activities for understanding user needs, as well as identifying DxIA principles and defining macro-contexts for the design experiments.
The second phase focuses on co-creating the DxIA toolbox and the design experiments by following a double-diamond co-design process.
The third is an evaluation phase, both about the design results and elaborating on the final version of the DxIA toolbox.

Results

The expected results of the DesIA project

The DxIA Toolbox will contain case studies, design indicators and principles of the DxIA, specific design tools, service design simulations, guidelines and any additional resource for applying the DxIA, as well as instruments for contributing to the DxIA framework and establishing a DxIA community.
As an open-source platform, the DxIA Toolbox makes design knowledge accessible for applying the DxIA and gives the possibility to openly contribute and advance this approach.

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